Privacy & Security

PRIVACY POLICY

INTRODUCTION

At Zoomy Leisure, customer privacy is one of our top concerns and a very important aspect in the relationship we have with our customers. We have developed the following policy to protect your privacy. It applies to all Zoomy Leisure users and complies with universal Internet privacy standards.

If you should ever have a question or concern regarding this policy please make contacting Zoomy Leisure your first priority so we may have an opportunity to answer your queries. You can reach us at info@zoomy.com.

COLLECTION OF INFORMATION

In order to provide the best possible service to our customers, we may require users to supply certain information.

We may also collect and store all correspondence including emails, particularly in regard to sales, customer support and accounts.

Any information Zoomy Leisure may collect will come directly from correspondence with you or a representative of your company. Information may be collected through email, postal mail, fax, telephone or directly through the Zoomy Leisure website.

USE OF COLLECTION INFORMATION

Any details collected by Zoomy Leisure from our customers are required in order that we may be able to provide you with our products and/or services with the highest level of customer service.

Correspondence is recorded and saved in order to provide service references and to assist in the development and training of our staff.

STORAGE OF COLLECTED INFORMATION

Zoomy Leisure knows the importance of keeping your personal information safe. Whenever you provide us with sensitive information such as your credit card number through our website, the information is encrypted using 128 bit secure socket layer (SSL) technology, which is the highest level of security commercially available.

When we receive your credit card information, it is encrypted and sent to be processed. We never permanently store your complete credit card details, and we follow all generally accepted industry standards to protect your personal information while it is being transmitted and after we receive it.

If you have any questions regarding our website’s security processes, please contact us at info@zoomy.com.au.

ACCESS TO COLLECTED INFORMATION

If your personal information changes, you can make corrections, updates or deletions to your information or, if you no longer wish to receive our services, you can deactivate your account by contacting us at info@zoomy.com.au.

ORDERS

When you make a purchase of goods or services through Zoomy Leisure, we will request that you provide us with certain personally identifiable information. You may be required to provide contact information including name, email address and postal address, as well as financial information including your credit card number and expiration date. This information is only used for billing purposes and to process your order. If we should experience issues in the processing of your order, we will use this information to contact you.

COMMUNICATIONS

Zoomy Leisure does use your personally identifiable information for essential communications. This would include email, account information and critical service details. We may, on occasion, also use it for other purposes such as promotional emails. If at any time a customer would like to discontinue receiving this type of correspondence, simply contact us at info@zoomy.com.au and request to be removed from our mailing list.

We will notify you in the event that personal information is collected by any third party which is not our agent or service provider so you can make an informed choice as to whether or not you wish to have your information shared with them.

THIRD PARTIES

Zoomy Leisure may, at its discretion, utilize third parties for the provision of essential services on our website or for business processes. We may share your personal information with such parties if it is required in order for the services to be provided. These third parties are prohibited from using your personal information for any purpose other than that which we provide it for.

Zoomy Leisure does not, at any time, share its customers’ personal information with third parties for any unknown or related uses.

LEGAL

Zoomy Leisure reserves the right to disclose your personally identifiable information as required by law and when we believe disclosure is necessary for the protection of our rights and/or to comply with a judicial proceeding, court order or legal process served on our website.

LINKS

The terms and conditions set in this privacy statement cover only the domain name of www.zoomy.com.au . It does not cover any external entities which have links from this website to others.

CHANGES TO PRIVACY POLICY

Any and all changes made to this privacy policy will be posted to this privacy statement, the Zoomy Leisure homepage, and other places deemed appropriate for informing you of changes to the information we collect, how we use it and under what circumstances, if any, we disclose it to outside parties. We reserve the right to modify this privacy policy at any time, so please be sure to review it frequently. If material changes are made to this privacy policy, we will notify you here, via email, or by a notice posted on our homepage.

ZOOMY LEISURE SECURITY POLICY

Zoomy Leisure utilizes the services of the eWAY Payment Gateway for its online credit card transactions. eWAY provides a safe and secure method of collecting payments via the Internet and is used by thousands of Australian merchants. All credit card transactions performed through this site using the eWAY Payment Gateway are secured payments. With the eWAY Gateway:

  • Payments are fully automated and include an immediate response.
  • Your complete credit card number cannot be viewed by any outside party at any time.
  • All transactions are performed under a 128 Bit SSL Certificate, the most secure payment protection commercially available.
  • To further protect your credit card information, all transaction data is encrypted for storage within eWAY’s bank-grade data centre.
  • eWAY is an authorised third party processor for all the major Australian banks.
  • At no time does eWAY actually come into contact with your funds. All monies are transferred directly from your credit card to Zoomy Leisure’s merchant account.

For more information regarding eWAY and online credit card payments, please visit www.eWAY.com.au.